OUTBOUND DOCUMENT SYSTEM AND METHOD

A computer-based system and method enables an item to be mailed by providing a web site offering access to a mail delivery program, receiving a request for delivering the item with Extra service status, printing an identification number and a postage mark using the program based on address, postage, and other information entered by a customer, and sending an electronic data transmission to a postal service server informing the postal service that the identification number corresponds to the Extra service request. When the postal service receives the item, it accesses its computer records to locate the identification number. Delivery is then performed based on one or more Extra services requested and a corresponding electronic return receipt is made accessible to the mailing party, either by e-mail or on a web site. The postage mark and identification number may be printed on a label affixed to the item or may be printed directly on the item along with other information.