PROCESSES FOR IMPROVING THE UTILITY OF PERSONALIZED RECOMMENDATIONS GENERATED BY A RECOMMENDATION ENGINE

A recommendation system increases the diversity of item recommendations provided to a target user by using item similarity data to filter an initial recommendation set. In one embodiment, selected items are filtered from the initial recommendation set based on similarity scores that represent degrees of similarity between particular items. The similarity scores may be generated based on an automated comparison of item attributes or content, or based on another measure of item similarity.