METHOD AND SYSTEM FOR GENERATING A DYNAMIC HELP DOCUMENT

Patent №

US 8,019,753

Granted

2011-09-13

Filed 2008

Owner

INTUIT INC.

Lab

AI components

6

ml · nlp · kr · planning · evo · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12209102

A method for generating a dynamic help document involves obtaining question-answer pairs associated with a client-server application, determining rankings of the question-answer pairs based on user feedback about the question-answer pairs, and determining a first preferred question-answer pair based on rankings of question-answer pairs. The method further involves generating the dynamic help document using the first preferred question-answer pair, updating rankings of the question-answer pairs based on additional user feedback about the question-answer pairs, determining a second preferred question-answer pair based on updated rankings of the question-answer pairs, and updating the dynamic help document by replacing the first preferred question-answer pair with the second preferred question-answer pair.

AI classification

Natural language1.00
Planning1.00
AI hardware0.99
Machine learning0.94
Knowledge representation0.90
Evolutionary computation0.70
Vision0.09
Speech0.00

Ownership

INTUIT INC.

assignment · 216530623

Assignors

PODGORY, IGOR A., ROHATGI, AMIT, COLETTA, PAUL

On an employer assignment, the assignors are typically the inventors.

© 2026 NYSGPT2525 LLC