Patent №
US 8,019,753
Granted
2011-09-13
Filed 2008
Owner
INTUIT INC.
Lab
—
AI components
6
ml · nlp · kr · planning · evo · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12209102
A method for generating a dynamic help document involves obtaining question-answer pairs associated with a client-server application, determining rankings of the question-answer pairs based on user feedback about the question-answer pairs, and determining a first preferred question-answer pair based on rankings of question-answer pairs. The method further involves generating the dynamic help document using the first preferred question-answer pair, updating rankings of the question-answer pairs based on additional user feedback about the question-answer pairs, determining a second preferred question-answer pair based on updated rankings of the question-answer pairs, and updating the dynamic help document by replacing the first preferred question-answer pair with the second preferred question-answer pair.
AI classification
Ownership
INTUIT INC.
assignment · 216530623
Assignors
PODGORY, IGOR A., ROHATGI, AMIT, COLETTA, PAUL
On an employer assignment, the assignors are typically the inventors.