METHOD AND SYSTEM FOR MONITORING A BUSINESS PROCESS

A method and system for monitoring and fine tuning a business process are disclosed. A system for monitoring and fine tuning a business process, according to an embodiment of the invention, includes a process cost definition engine to generate and define a cost definition, or function, for each sub-process that is part of a business process. The system may also include a process cost calculator for calculating the cost for each sub-process that is part of a business process, based on the cost function associated with the sub-process. The system may also include a display engine to display various views and communicate data generated by the system to various users of the system.