Patent №
US 8,086,909
Granted
2011-12-27
Filed 2008
Owner
NETWORK APPLIANCE, INC., A DELAWARE CORPORATION
Lab
—
AI components
2
kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12265362
A support center receives an error message from a remote storage system indicating that an error, such as a kernel panic, has occurred on the remote storage system. The error message is processed to determine the type of error, whether the type of error is known and whether a solution is known for the type of error. If the type of error is unknown, a core file upload request is automatically generated and sent to the remote storage system.
AI classification
Ownership
NETWORK APPLIANCE, INC., A DELAWARE CORPORATION
assignment · 221350305
Assignors
LIU, JOSHUA, POWERS, MICHAEL ERIC, ULYANCHENKO, SABINA, KALRA, PRADEEP, VARGHESE, SAM, KAPLUNOV, MICHAEL, NARAYANAN, GANESH RAGAVAN, RATTY, MUTHUKUMAR
On an employer assignment, the assignors are typically the inventors.