SYSTEM AND METHOD FOR PROCESSING TRIP REQUESTS

Patent №

US 8,090,604

Granted

2012-01-03

Filed 2011

Owner

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.

Lab

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13160109

A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.

Knowledge representationPlanningAI hardwareG06Q 10/02G06Q 10/025G06Q 10/04G06Q 10/10G06Q 50/14

AI classification

AI hardware0.99
Knowledge representation0.98
Planning0.96
Natural language0.04
Machine learning0.03
Evolutionary computation0.00
Vision0.00
Speech0.00

Ownership

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.

assignment · 264430297

Assignors

FITZGERALD, MATT, GARCIA, PHILIP A., SCHULTZ, DEBBIE L., LAUGHLIN, MICHAEL KEITH

On an employer assignment, the assignors are typically the inventors.

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