Patent №
US 8,102,985
Granted
2012-01-24
Filed 2005
Owner
CISCO TECHNOLOGY, INC.
Lab
—
AI components
1
speech
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
11271710
A method for providing a camp-on hold service comprises detecting a hold condition between a first user and a second user and establishing a call hold by placing the call on hold. The method also comprises receiving a request from the second user to camp-on to the call hold and monitoring the status of the first user during the call hold. The method also comprises receiving an indication that the first user is available to continue communications with the second user and notifying the second user that the first user is available to continue communications with the second user.
AI classification
Ownership
CISCO TECHNOLOGY, INC.
assignment · 172340971
Assignors
SHAFFER, SHMUEL (NMI), PATEL, LABHESH (NMI), JAIN, MUKUL (NMI), CABALLERO-MCCANN, DENISE G.
On an employer assignment, the assignors are typically the inventors.