EVALUATING SERVICE LEVEL AGREEMENT VIOLATIONS

Patent №

US 8,103,480

Granted

2012-01-24

Filed 2008

Owner

HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

Lab

AI components

2

kr · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12262632

A technique for evaluating service level agreement (SLA) violations occurring in a computing system with agreed-upon model for exemptions is provided. The technique includes storing in a memory a model of the SLA and identifying occurrence of an SLA violation in a computing system that is providing services under the SLA. Based on the stored model, the technique further determines if the SLA violation is exempted from a penalty.

AI classification

Planning1.00
Knowledge representation0.78
Machine learning0.09
AI hardware0.07
Speech0.00
Evolutionary computation0.00
Natural language0.00
Vision0.00

Ownership

HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

assignment · 217900292

Assignors

KORN, AMITAY, LYER, SUBRAMONIAM N., ROSSEN, LARS, CLEMMER, DENNIS

On an employer assignment, the assignors are typically the inventors.

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