HISTORY-BASED CONFLICT RESOLUTION

Processes in a cluster maintain a historical record of problem events as those events occur in the cluster. The record may describe (a) attributes of each event and (b) the resolution action that was performed to resolve each event. Whenever a new event occurs, a process determines whether any entries in the record reflect occurrences of an event with attributes like those of the new event. If a “matching” entry exists, then the process increments that entry's counter. If the historical record indicates that similar events have previously occurred more than a specified number of times, then the process may select and perform a resolution action that differs from the resolution action that is indicated in the entry. Additionally, patterns in the attributes of a recurring problem may be used to predict when the problem is likely to recur. Preventative actions may be taken to avoid recurrence of the problem.