USING AN ENCYCLOPEDIA TO BUILD USER PROFILES

Described are various embodiments which enable organizations to track and use knowledge and expertise of their associated individuals. An organization can use exemplary embodiments to automatically summarize the expertise of each individual from documents available from internal or external web sites. For example, a web crawler crawls a computer network to identify documents that name an individual. Summaries of the documents are generated based on articles in an encyclopedia, and a profile is built of the individual using the summaries. These summaries are used for automatically searching and automatically discovering individuals having particular knowledge or expertise on certain topics and subjects.