SYSTEM AND METHOD FOR TARGETING TRANSACTION ACCOUNT PRODUCT HOLDERS TO RECEIVE UPGRADED TRANSACTION ACCOUNT PRODUCTS

Patent №

US 8,229,784

Granted

2012-07-24

Filed 2011

Owner

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.

Lab

AI components

1

kr

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13220583

Utilization of information in a closed loop data system further augments modeling while at the same time enabling customization of offers based on spend patterns. Data mining techniques are leveraged to identify rules to determine higher response rate populations. These rules are referred to herein as “triggers,” in that the presence of particular attributes will trigger a cardholder as being more likely to respond to a particular offer. The benefit yielded by this approach is a greater acceptance rate to an offer provided by a transactional account company. To identify the triggers, records of cardmembers who already utilize a given product are analyzed to determine their spend patterns. The spend histories of customers who are eligible to use the product are analyzed according to the identified triggers. Customers whose spend patterns most closely correspond to the triggers are then targeted with offers for the given product.

Knowledge representationG06Q 30/0255G06Q 30/02G06Q 30/0204G06Q 30/0211G06Q 30/0224

AI classification

Knowledge representation0.76
Planning0.28
Machine learning0.25
Evolutionary computation0.01
Vision0.01
AI hardware0.00
Natural language0.00
Speech0.00

Ownership

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.

assignment · 268240506

Assignors

KALA, ABHINAV, PURKAYASTHA, SUBHRA SHANKAR, KIM, SUSANA SUNG-HYE, ZUCKER, JILL

On an employer assignment, the assignors are typically the inventors.

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