SYSTEM AND METHOD FOR TARGETING TRANSACTION ACCOUNT PRODUCT HOLDERS TO RECEIVE UPGRADED TRANSACTION ACCOUNT PRODUCTS
Patent №
US 8,229,784
Granted
2012-07-24
Filed 2011
Owner
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
Lab
—
AI components
1
kr
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
13220583
Utilization of information in a closed loop data system further augments modeling while at the same time enabling customization of offers based on spend patterns. Data mining techniques are leveraged to identify rules to determine higher response rate populations. These rules are referred to herein as “triggers,” in that the presence of particular attributes will trigger a cardholder as being more likely to respond to a particular offer. The benefit yielded by this approach is a greater acceptance rate to an offer provided by a transactional account company. To identify the triggers, records of cardmembers who already utilize a given product are analyzed to determine their spend patterns. The spend histories of customers who are eligible to use the product are analyzed according to the identified triggers. Customers whose spend patterns most closely correspond to the triggers are then targeted with offers for the given product.
AI classification
Ownership
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
assignment · 268240506
Assignors
KALA, ABHINAV, PURKAYASTHA, SUBHRA SHANKAR, KIM, SUSANA SUNG-HYE, ZUCKER, JILL
On an employer assignment, the assignors are typically the inventors.