INTELLIGENT COLLECTION OF DIAGNOSTIC DATA FOR COMMUNICATION TO DIAGNOSIS SITE

Patent №

US 8,260,871

Granted

2012-09-04

Filed 2008

Owner

ORACLE INTERNATIONAL CORPORATION

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12251700

Techniques for intelligently identifying diagnostic data to be communicated from a product or system site (e.g., a customer site) to a diagnosis site (e.g., a vendor site). An appropriate amount of diagnostic data is identified to facilitate efficient and quick diagnosis and error resolution. Techniques are also provided that enable a customer to review the data identified for transmission to the diagnosis site prior to the transmission.

PlanningG06F 11/0778G06F 11/0748G06F 11/0781H04L 41/0681H04L 41/16

AI classification

Planning0.75
Knowledge representation0.07
Natural language0.03
Evolutionary computation0.03
Machine learning0.03
Speech0.00
AI hardware0.00
Vision0.00

Ownership

ORACLE INTERNATIONAL CORPORATION

assignment · 216850644

Assignors

FALLEN, MARCUS, DAGEVILLE, BENOIT, KLEIN, JONATHAN, MYSORENAGARAJARAO, AJITH KUMAR, NGAI, GARY, RAMCHER, MARK, SARIG, YAIR

On an employer assignment, the assignors are typically the inventors.

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