FEATURE INTERACTION DETECTION IN MULTI-PARTY CALLS AND CALLS WITH BRIDGED APPEARANCES

Patent №

US 8,300,558

Granted

2012-10-30

Filed 2009

Owner

AVAYA INC.

Lab

AI components

1

kr

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12392429

A method is disclosed for detecting feature interactions in multi-party calls (i.e., calls involving more than two endpoints), and in calls with bridged appearances. In accordance with the illustrative embodiment, a set of rules is applied to the specifications of two features in order to detect interactions between the features. The rules specify conditions for, or relationships among, the original connections for the features, the resulting connections for the features, the triggering party for the features, and the originating and terminating parties of connections. A rule is considered matched for a multi-party call when any of the original and resulting connections for the call match the conditions of the rule. Similarly, a rule is considered matched for a call with one or more bridged appearances when any of the original and resulting connections for the call, including those of bridged appearances, match the conditions of the rule.

Knowledge representationH04M 3/4217H04L 65/1086H04L 65/1104H04L 65/4046H04M 3/428H04M 3/56H04M 3/58

AI classification

Knowledge representation0.83
Natural language0.06
Evolutionary computation0.01
Planning0.01
AI hardware0.00
Machine learning0.00
Vision0.00
Speech0.00

Ownership

AVAYA INC.

assignment · 224650532

Assignors

BUFORD, JOHN, DHARA, KRISHNA KISHORE, KOLBERG, MARIO, KRISHNASWAMY, VENKATESH, WU, XIAOTAO

On an employer assignment, the assignors are typically the inventors.

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