SYSTEM AND METHOD FOR DISTRIBUTED CALL MONITORING/RECORDING USING THE SESSION INITIATION PROTOCOL (SIP)

Patent №

US 8,300,632

Granted

2012-10-30

Filed 2008

Owner

AVAYA INC.

Lab

AI components

1

speech

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12211566

The system and method described herein allows for full monitoring and recording of SIP calls by using standard SIP messages. During the call set up between a first SIP device and a second SIP device, information is derived from a first SIP INVITE message from a first SIP device. Information is then derived from a response message from the second SIP device.The monitor/recorder receives one or more SIP INVITE messages to set up a first media stream from the first SIP device and a second media stream from the second SIP device to the monitor/recorder. The monitor/recorder receives the first and/or second media stream. The monitor/recorder then records the first and/or second media stream. In addition, the system and method provide for recording on demand, required recording, and pause-and-resume recording of SIP calls.

SpeechH04L 65/1104H04L 43/00

AI classification

Speech0.92
Knowledge representation0.00
Evolutionary computation0.00
Natural language0.00
Planning0.00
AI hardware0.00
Machine learning0.00
Vision0.00

Ownership

AVAYA INC.

assignment · 215360617

Assignors

DAVIS, SHELDON, JOHNSTON, ALAN, MATULA, VALENTINE

On an employer assignment, the assignors are typically the inventors.

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