SYSTEM AND METHOD FOR REPLYING TO VOICE MESSAGES LEFT BY CALLERS

Patent №

US 8,320,533

Granted

2012-11-27

Filed 2009

Owner

BOARD OF REGENTS, THE UNIVERSITY OF TEXAS SYSTEM

+2 more

Lab

AI components

3

nlp · speech · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12393323

An exemplary system and associated method for a communications system allowing responses to messages in an electronic environment are disclosed. The communications need not be based on the same platform or carrier. The system comprises a processing center to couple to a telephony network where the processing center provides a sender, not subscribed to the system, with messaging capabilities. The processing center includes a voice mail server to record a message from the sender and retrieve the message for a recipient that is subscribed to the system. A call processing logic module is arranged to access a database to determine whether a telephony device used by the sender has non-voice capabilities. The call processing logic module can notify the recipient of the message and informs the recipient of the capabilities of the sender to allow various response modalities (e.g., by voice mail, e-mail, or text message).

Natural languageSpeechPlanningH04M 3/537H04M 3/53341H04M 2203/2066H04M 2203/4536

AI classification

Speech1.00
Natural language0.96
Planning0.74
Evolutionary computation0.03
AI hardware0.00
Knowledge representation0.00
Machine learning0.00
Vision0.00

Ownership

BOARD OF REGENTS, THE UNIVERSITY OF TEXAS SYSTEM

assignment · 213580779

RIBBIT CORPORATION

assignment · 228770266

BT AMERICAS INC.

merger · 325580099

Assignors

MANTHIRAM, ARUMUGAM, MURUGAN, ARUMUGAM VADIVEL, THEIVANAYAGAM, MURALIGANTH

On an employer assignment, the assignors are typically the inventors.

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