Patent №
US 8,335,709
Granted
2012-12-18
Filed 2010
Owner
LONG RANGE SYSTEMS, INC.
Lab
—
AI components
1
planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12807229
A restaurant customer-survey system and device, which reduces employee fraud when a customer-satisfaction survey embedded in the device is conducted. The survey may be implemented in a pager, tip tray, or other computing device that includes an internally mounted camera that covertly takes a photograph of the survey participant. The photograph is date/time stamped and associated with a table number so that the waiter for the table can be identified. The survey results together with the associated photograph are uploaded to a management database. The restaurant manager can review the photographs to ensure that employees are not fraudulently conducting the surveys rather than customers. The system also enables the customer to interface with the restaurant's point-of-sale (POS) system to retrieve the customer's current bill or wirelessly make a payment from the table.
AI classification
Ownership
LONG RANGE SYSTEMS, INC.
assignment · 250430346
Assignors
TODD, KENNETH J., LOVEGREEN, KENNETH J.
On an employer assignment, the assignors are typically the inventors.