METHOD AND SYSTEM FOR UPDATING REAL-TIME DATA BETWEEN INTERVALS

Patent №

US 8,400,948

Granted

2013-03-19

Filed 2005

Owner

ASPECT COMMUNICATIONS CORPORATION

Lab

AI components

1

hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11038566

A method for updating real-time data between intervals in a communication processing center, having a data source and a data collector, includes receiving, at the data collector, real-time data at intervals from a data source. The real-time data includes information on the availability of aspects of a communication network. The received real-time data is stored in a memory. The occurrence of a specified triggering event between the intervals is detected. The stored real-time data is updated based on information relating to the specified triggering event.

AI hardwareH04M 3/523H04M 3/2218H04M 3/5175

AI classification

AI hardware0.92
Planning0.25
Knowledge representation0.14
Natural language0.02
Evolutionary computation0.01
Machine learning0.01
Speech0.00
Vision0.00

Ownership

ASPECT COMMUNICATIONS CORPORATION

assignment · 162050898

Assignors

OWENS, ROBERT

On an employer assignment, the assignors are typically the inventors.

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