INITIATING INSTANT MESSAGING (IM) CHAT SESSIONS FROM EMAIL MESSAGES

Patent №

US 8,458,274

Granted

2013-06-04

Filed 2012

Owner

BELLSOUTH INTELLECTUAL PROPERTY CORPORATION

+2 more

Lab

—

AI components

nlp · speech · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13529118

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Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, email messages and IM chat session transcripts are threaded to each other so that an email thread history may be traced back to an IM chat session transcript and, conversely, an IM thread history may be traced back to an email message.

Natural language Speech PlanningG06Q 10/107H04L 12/1818H04L 51/04H04L 51/48H04L 63/102H04L 12/1831H04L 51/043H04L 51/066+1 more

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AI classification

Natural language1.00

Planning0.99

Speech0.80

AI hardware0.05

Knowledge representation0.02

Machine learning0.00

Evolutionary computation0.00

Vision0.00

Ownership

BELLSOUTH INTELLECTUAL PROPERTY CORPORATION

assignment · 284180448

AT&T INTELLECTUAL PROPERTY I, L.P.

assignment · 293140628

AT&T DELAWARE INTELLECTUAL PROPERTY, INC.

namechg · 293140649

Assignors

DANIELL, W. TODD, MALIK, DALE W.

On an employer assignment, the assignors are typically the inventors.

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Cites (44)

INITIATING INSTANT MESSAGING (IM) CHAT SESSIONS FROM EMAIL MESSAGESUS 8,224,915 · 2012 ADDRESS BOOK FOR INTEGRATING EMAIL AND INSTANT MESSAGING (IM)US 7,707,254 · 2010 ADDRESS BOOK FOR INTEGRATING EMAIL AND INSTANT MESSAGING (IM)US 7,657,598 · 2010 INTEGRATION OF E-MAIL WITH INSTANT MESSAGING SERVICESUS 7,525,951 · 2009 INTEGRATED ELECTRONIC MAIL AND INSTANT MESSAGING APPLICATIONUS 7,487,214 · 2009 SYSTEM AND METHOD FOR INSTANT MESSAGING USING AN E-MAIL PROTOCOLUS 7,406,501 · 2008 PROVIDING COLLABORATIVE SERVICES WITH CONTENTUS 7,379,704 · 2008 SYSTEM AND METHOD FOR EXPOSING INSTANT MESSENGER PRESENCE INFORMATION ON A MOBILE DEVICEUS 7,317,928 · 2008 SORTING ELECTRONIC MESSAGES USING ATTRIBUTES OF THE SENDER ADDRESSUS 7,290,033 · 2007 METHOD OF AUTOMATICALLY POPULATING CONTACT INFORMATION FIELDS FOR A NEW CONTACT ADDED TO AN ELECTRONIC CONTACT DATABASEUS 7,228,335 · 2007 INTEGRATING COLLABORATIVE MESSAGING INTO AN ELECTRONIC MAIL PROGRAMUS 7,222,156 · 2007 REMOTE ACCESS AND RETRIEVAL OF ELECTRONIC FILESUS 7,197,537 · 2007 SCALABLE NOTIFICATION DELIVERY SERVICEUS 7,024,459 · 2006 METHOD AND SYSTEM FOR PROFILING USERS BASED ON THEIR RELATIONSHIPS WITH CONTENT TOPICSUS 7,000,194 · 2006 METHOD AND WIRELESS DEVICE FOR ESTABLISHING A COMMUNICATION INTERFACE FOR A COMMUNICATION SESSIONUS 6,978,136 · 2005 REAL-TIME, TEXT-BASED MESSAGING BETWEEN DEVICES IN PLURAL COMMUNITIESUS 6,941,345 · 2005 SYSTEM FOR INSTANT MESSAGING THE SENDER AND RECIPIENTS OF AN E-MAIL MESSAGEUS 6,912,564 · 2005 APPARATUS AND METHOD FOR PROVIDING SERVICES USING PERSONAL ADDRESS BOOKSUS 6,910,081 · 2005 SYSTEM AND METHOD FOR PROCESSING AND PRESENTING INTERNET USAGE INFORMATION TO FACILITATE USER COMMUNICATIONSUS 6,879,994 · 2005 DYNAMIC, REAL-TIME CALL TRACKING FOR WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENTUS 6,865,268 · 2005 METHOD AND SYSTEM FOR PROVIDING PERSONALIZED ONLINE SERVICES AND ADVERTISEMENTS IN PUBLIC SPACESUS 6,847,969 · 2005 MESSAGING SYSTEM FOR INDICATING STATUS OF A SENDER OF ELECTRONIC MAIL AND METHOD AND COMPUTER PROGRAM PRODUCT THEREFORUS 6,839,737 · 2005 SYSTEMS AND METHODS FOR RECEIVING TELEPHONE CALLS VIA INSTANT MESSAGINGUS 6,697,474 · 2004 DISTRIBUTED DOCUMENT-BASED CALENDARING SYSTEMUS 6,675,356 · 2004 EPISODIC DELIVERY OF CONTENTUS 6,669,564 · 2003

and 19 more

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