Patent №
US 8,458,530
Granted
2013-06-04
Filed 2010
Owner
ORACLE INTERNATIONAL CORPORATION
Lab
—
AI components
3
kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12886891
A method is provided for detecting when users are being adversely impacted by poor system performance. A system health indicator is determined that is based on the amount of work that is blocked waiting for each of a set of an external events and combined with a heuristic that is based on the number of users waiting for the work to complete. The system health indicator is compared to a threshold such that an alert is generated when the system health indicator crosses the threshold. However, the system health indicator is designed so that an alert is only generated when a significant user base is or will in the near future experience a problem with the system. Furthermore, the system health indicator is designed to vary smoothly to maintain its suitability for the application of predictive technology.
AI classification
Ownership
ORACLE INTERNATIONAL CORPORATION
assignment · 250240313
Assignors
KINI, PRASHANTH, TAURIELLO, RICHARD, CAMPOS, MARCOS M., MILENOVA, BORIANA, LUBOMIRSKY, ANDRES V., SUM, CHARLIE
On an employer assignment, the assignors are typically the inventors.