MOBILE TELEPHONE INTERACTIVE CALL DISPOSITION SYSTEM

Patent №

US 8,639,276

Granted

2014-01-28

Filed 2007

Owner

MICROSOFT CORPORATION

AI components

2

nlp · speech

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

11824498

An interactive call disposition system that may operate on a mobile telephone independently of any remote or network-based information or functionality is provided. Upon receiving an incoming telephone call, the interactive call disposition system may automatically dispose of the call (e.g., call forwarding, voicemail, etc.), or the interactive call disposition system may conduct an interactive exchange with the calling party via an interactive voice response (IVR) system or via dual-tone, multi-frequency (DTMF) key input from the calling party. The interactive exchange between the interactive call disposition system and the calling party may accomplish disposition of the call based on calling party and called party information, such as calendar data, free/busy data, contacts information, and the like.

Natural languageSpeechH04M 1/72451H04M 1/006H04M 1/642H04M 1/724H04M 1/72457H04M 2250/74

AI classification

Speech1.00
Natural language0.99
Knowledge representation0.19
Machine learning0.00
Evolutionary computation0.00
AI hardware0.00
Planning0.00
Vision0.00

Ownership

MICROSOFT CORPORATION

assignment · 199780981

Assignors

SHARPE, TIMOTHY DAVID, ETEZADI, CAMERON ALI

On an employer assignment, the assignors are typically the inventors.

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