SYSTEMS AND METHODS FOR PROVIDING SELECTABLE OPTIONS TO A CALLING PARTY ON-HOLD

A method for handling an on-hold communication includes receiving an incoming communication from an initiating party directed to a communication destination address assigned to a receiving party. When the incoming communication is placed on-hold, the initiating party is provided a menu of selectable options including an option to obtain information particular to a physical geographic location identified during the incoming communication. The on-hold initiating party selects the option to obtain the information particular to the physical geographic location, and the information particular to the physical geographical location is provided while the incoming communication is on-hold.