Electronic Communications Triage Using Recipient's Historical Behavior and Feedback
Patent №
US 8,744,979
Granted
2014-06-03
Filed 2010
Owner
MICROSOFT CORPORATION
Lab
AI components
6
ml · nlp · speech · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
12961180
Triaging electronic communications in a computing system environment can mitigate issues related to large volumes of incoming electronic communications. This can include an analysis of user-specific electronic communication data and associated behaviors to predict which communications a user is likely to deem important or unimportant. Client-side application features are exposed based on the evaluation of communication importance to enable the user to process arbitrarily large volumes of incoming communications.
AI classification
Ownership
MICROSOFT CORPORATION
assignment · 254770310
Assignors
SUNDELIN, TORE, KLEEWIN, JIM, EDELEN, JAMES, PEREIRA, JORGE, WETMORE, ALEXANDER, WINN, JOHN
On an employer assignment, the assignors are typically the inventors.