Electronic Communications Triage Using Recipient's Historical Behavior and Feedback

Patent №

US 8,744,979

Granted

2014-06-03

Filed 2010

Owner

MICROSOFT CORPORATION

AI components

6

ml · nlp · speech · kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12961180

Triaging electronic communications in a computing system environment can mitigate issues related to large volumes of incoming electronic communications. This can include an analysis of user-specific electronic communication data and associated behaviors to predict which communications a user is likely to deem important or unimportant. Client-side application features are exposed based on the evaluation of communication importance to enable the user to process arbitrarily large volumes of incoming communications.

AI classification

Planning1.00
Natural language0.99
Knowledge representation0.99
Machine learning0.86
Speech0.83
AI hardware0.73
Evolutionary computation0.00
Vision0.00

Ownership

MICROSOFT CORPORATION

assignment · 254770310

Assignors

SUNDELIN, TORE, KLEEWIN, JIM, EDELEN, JAMES, PEREIRA, JORGE, WETMORE, ALEXANDER, WINN, JOHN

On an employer assignment, the assignors are typically the inventors.

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