INTEGRATED AND UNIFIED ONLINE HELP

An improved technique of providing content from a single point of entry to a user is presented. The technique includes providing, on a computerized device, a unified content database from a set of content databases including a first content database of a first application and a second content database of a second application. The technique also includes displaying, from the computerized device to the user, a navigation view based on the unified content database while the first and second applications run on the computerized device, the navigation view initially rendering a single access point for content to the user. The technique further includes updating the navigation view with content from the first and second content databases in response to navigation commands from the user, the unified content database identifying particular database entries in the first and second content databases based on the navigation commands from the user, each database entry including displayable content.