TELEPHONE-BASED COMMERCE SYSTEM

Patent №

US 8,917,825

Granted

2014-12-23

Filed 2012

Owner

PLANET PAYMENT, INC.

Lab

AI components

2

nlp · speech

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13495380

A speech application implements a telephone-based commerce system and method which complements a core payment processing business and influences banks and other key partners to conduct such electronic business and commerce. The speech application includes a speech driven telephone interface for consumer shopping and order placement of commodity items; a consumer registration interface and secure process that ties in a credit card, debit card, or bank account; and a build-your-own-voice-store web application which includes a voice user interface with interactive voice response tailoring each voice store within the speech framework of the present invention and an inventory database. Multi-currency services, permitting pricing or payment in any chosen currency, as well as multiple spoken language processing of voice inputs are supported for performing voice commerce over telephones.

Natural languageSpeechG06Q 20/12G06Q 20/102G06Q 20/322G06Q 20/3272G06Q 20/381G06Q 30/06G06Q 30/0601G06Q 40/00+1 more

AI classification

Speech1.00
Natural language1.00
AI hardware0.07
Machine learning0.01
Vision0.00
Knowledge representation0.00
Evolutionary computation0.00
Planning0.00

Ownership

PLANET PAYMENT, INC.

assignment · 283750569

Assignors

BECK, PHILIP D.

On an employer assignment, the assignors are typically the inventors.

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