OUTBOUND DIALING SOLUTIONS FOR MPS IVR

A system and method for automated communication to at least one end user. In one example, a system includes an interactive voice response (IVR) platform and a decision engine for creating a campaign that configures the IVR platform to perform outbound calls to the at least one end user to execute a task. The IVR based system calls the at least one end user based on the created campaign, records results of the call which indicate execution status of the task, and controls the future calls made by the campaign based on the results of the at least one call.