SYSTEM AND METHOD FOR MODE-NEUTRAL COMMUNICATIONS WITH A WIDGET-BASED COMMUNICATIONS METAPHOR

Patent №

US 8,938,677

Granted

2015-01-20

Filed 2010

Owner

AVAYA INC.

Lab

AI components

1

nlp

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12749122

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for managing communications mode neutrally using widgets. The method includes presenting via a graphical user interface (GUI) a set of connected graphical elements representing a communication session comprising at least two communicating users, wherein each graphical element representing a user further comprises at least one graphical sub-element indicating user communication details, receiving user input associated with the set of connected graphical elements, the user input having an action associated with the communication session, and performing the action based on the received user input. The graphical sub-elements can indicate a communication mode through which an associated user connects to the communication session and/or available communication modes for an associated user. The graphical sub-elements can include a telephone, mobile phone, instant message, camera, video camera, microphone, text-message, document, headset, or email icon.

Natural languageG06F 3/04842G06F 3/04817G06F 3/0486H04L 12/1822H04L 51/046H04L 65/1069H04L 65/1094H04L 65/403+17 more

AI classification

Natural language0.84
Speech0.24
Knowledge representation0.05
AI hardware0.02
Planning0.02
Machine learning0.00
Evolutionary computation0.00
Vision0.00

Ownership

AVAYA INC.

assignment · 241690614

Assignors

GEPPERT, BIRGIT, ROESSLER, FRANK

On an employer assignment, the assignors are typically the inventors.

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