METHODS AND APPARATUSES FOR CALL MANAGEMENT ON A HEARING-IMPAIRED SIDE OF HEARING-IMPAIRED COMMUNCATION SYSTEMS
Patent №
US 8,989,355
Granted
2015-03-24
Filed 2013
Owner
SORENSON COMMUNICATIONS, INC.
Lab
—
AI components
2
nlp · speech
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
13838718
Methods and apparatuses for enabling electronic communication with a hearing-capable user and a hearing-impaired user are disclosed. An identified entry is selected from a database comprising one or more entries, wherein each of the one or more entries is associated with a contact of the hearing-impaired user and includes one or more connection indicators for the contact and one or more custom greetings for the contact. The identified entry is selected responsive to the one or more connection indicators for the hearing-capable user. A calling connection from the hearing-capable user to a translator is established and the translator is instructed to greet the hearing-capable user with one of the one or more custom greetings.
AI classification
Ownership
SORENSON COMMUNICATIONS, INC.
assignment · 307670670
Assignors
BARTON, CHRISTINE, OHRAN, MIKE, THOMPSON, JEFF
On an employer assignment, the assignors are typically the inventors.