SYSTEM AND METHOD FOR THE CREATION AND AUTOMATIC DEPLOYMENT OF PERSONALIZED, DYNAMIC AND INTERACTIVE VOICE SERVICES WITH CLOSED LOOP TRANSACTION PROCESSING
Patent №
US 8,995,628
Granted
2015-03-31
Filed 2012
Owner
MICROSTRATEGY, INCORPORATED
Lab
—
AI components
3
nlp · speech · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
13413092
A method and system for accomplishing closed-loop transaction processing in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request a transaction based on said information. The requested transaction is completed automatically by connecting to a second system for processing.
AI classification
Ownership
MICROSTRATEGY, INCORPORATED
assignment · 318730635
Assignors
ZIRNGIBL, MICHAEL, PATNAIK, ANURAG, MAASS, BODO, LEON, CHRISTOPHER S.
On an employer assignment, the assignors are typically the inventors.