SYSTEM AND METHOD FOR THE CREATION AND AUTOMATIC DEPLOYMENT OF PERSONALIZED, DYNAMIC AND INTERACTIVE VOICE SERVICES WITH CLOSED LOOP TRANSACTION PROCESSING

Patent №

US 8,995,628

Granted

2015-03-31

Filed 2012

Owner

MICROSTRATEGY, INCORPORATED

Lab

AI components

3

nlp · speech · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13413092

A method and system for accomplishing closed-loop transaction processing in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request a transaction based on said information. The requested transaction is completed automatically by connecting to a second system for processing.

Natural languageSpeechPlanningH04M 3/4217H04M 3/42153H04M 3/4936

AI classification

Natural language1.00
Speech0.66
Planning0.63
Vision0.06
Machine learning0.01
Knowledge representation0.00
AI hardware0.00
Evolutionary computation0.00

Ownership

MICROSTRATEGY, INCORPORATED

assignment · 318730635

Assignors

ZIRNGIBL, MICHAEL, PATNAIK, ANURAG, MAASS, BODO, LEON, CHRISTOPHER S.

On an employer assignment, the assignors are typically the inventors.

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