Patent №
US 9,100,482
Granted
2015-08-04
Filed 2013
Owner
AVAYA INC.
Lab
—
AI components
3
kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
13926879
A mobile service observing integration system efficiently utilizes multi-functional smart devices providing operating system support for native applications and application programming interface support for third-party applications, allowing seamless mobile communication between a contact center and its agents and supervisors.
AI classification
Planning0.99
AI hardware0.96
Knowledge representation0.53
Machine learning0.38
Speech0.13
Natural language0.04
Evolutionary computation0.04
Vision0.00
Ownership
AVAYA INC.
assignment · 306870577
Assignors
THOMSON, RODNEY A., REYNOLDS, BRIAN J.
On an employer assignment, the assignors are typically the inventors.
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