IDENTIFYING TASKS AND COMMITMENTS USING NATURAL LANGUAGE PROCESSING AND MACHINE LEARNING

An example of identifying tasks and commitments can include receiving a communication message. A task and a parameter can be identified in the communication message. Information related to the task can be extracted from the communication message using natural language processing (NLP) and machine learning (ML). A commitment related to the task can be identified using NLP extracted information. A state of the commitment can be identified using NLP and ML based on the extracted information.