SYSTEMS AND METHODS FOR AUTOMATICALLY SAVING A STATE OF A COMMUNICATION SESSION

Patent №

US 9,549,028

Granted

2017-01-17

Filed 2014

Owner

EBAY INC.

Lab

AI components

3

nlp · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14183106

A system comprising a computer-readable storage medium storing at least one program and a computer-implemented method for automatically saving and presenting a state of a communication session are presented. The communication session may be established between a client device of a user and an application server of a content publisher. In some embodiments, the method may include determining that the communication session includes a typical process flow of the user, and identifying an operation that is likely to be repeated during the communication session based on the typical process flow. Session data representative of a state of the communication session may then be stored in response to identifying the operation that is likely to be repeated. The method may further include generating and presenting an interface that includes a visual representation of the session data, and allows a user to return to the saved state of the communication session.

Natural languagePlanningAI hardwareH04L 67/142G06F 16/9574H04L 67/02H04W 4/21H04W 4/60

AI classification

Natural language1.00
Planning1.00
AI hardware0.85
Knowledge representation0.47
Machine learning0.38
Vision0.33
Evolutionary computation0.03
Speech0.00

Ownership

EBAY INC.

assignment · 322370861

Assignors

SUNDARESAN, NEELAKANTAN

On an employer assignment, the assignors are typically the inventors.

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