Unsupervised Clustering of Dialogs Extracted from Released Application Logs

A natural language understanding system performs automatic unsupervised clustering of dialog data from a natural language dialog application. A log parser automatically extracts structured dialog data from application logs. A dialog generalizing module generalizes the extracted dialog data to generalization identifier vectors. A data clustering module automatically clusters the dialog data based on the generalization identifier vectors using an unsupervised density-based clustering algorithm without a predefined number of clusters and without a predefined distance threshold in an iterative approach based on a hierarchical ordering of the generalization.