SYSTEMS AND METHODS FOR CONDUCTING TRANSACTIONS WITH A CUSTOMER USING TEXT MESSAGES

Patent №

US 9,607,345

Granted

2017-03-28

Filed 2015

Owner

Lab

AI components

2

nlp · planning

Assignment

None on record

Dataset

AIPD

2023_r1 edition

Application

14860892

The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.

Natural languagePlanningG06Q 20/3255G06F 21/6218G06Q 10/107G06Q 30/0267G06Q 30/0281G06Q 30/0623G06Q 50/188H04L 51/046+12 more

AI classification

Planning1.00
Natural language0.94
Vision0.04
Knowledge representation0.01
Evolutionary computation0.01
AI hardware0.00
Speech0.00
Machine learning0.00
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