SEAMLESS AUTHENTICATION AND ENROLLMENT

Patent №

US 9,620,123

Granted

2017-04-11

Filed 2013

Owner

NICE-SYSTEMS LTD.

Lab

AI components

2

speech · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

13875317

Some aspects of the invention may include a computer-implemented method for enrolling voice prints generated from audio streams, in a database. The method may include receiving an audio stream of a communication session and creating a preliminary association between the audio stream and an identity of a customer that has engaged in the communication session based on identification information. The method may further include determining a confidence level of the preliminary association based on authentication information related to the customer and if the confidence level is higher than a threshold, sending a request to compare the audio stream to a database of voice prints of known fraudsters. If the audio stream does not match any known fraudsters, sending a request to generate from the audio stream a current voice print associated with the customer and enrolling the voice print in a customer voice print database.

SpeechPlanningG10L 17/04G06Q 30/0185G10L 17/06G10L 17/22H04L 63/0861

AI classification

Speech1.00
Planning0.70
Natural language0.48
Knowledge representation0.29
Vision0.02
AI hardware0.00
Machine learning0.00
Evolutionary computation0.00

Ownership

NICE-SYSTEMS LTD.

assignment · 316250568

Assignors

FAIANS, SHAHAR, LOUSKY, AVRAHAM, HOFFMAN, ELAD, SABBAN, ALON MOSHE, KAHN, JADE TARNI, MANDLER, ROIE

On an employer assignment, the assignors are typically the inventors.

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