NEGOTIATION OF A FUTURE COMMUNICATION BY USE OF A PERSONAL VIRTUAL ASSISTANT (PVA)

Patent №

US 9,703,520

Granted

2017-07-11

Filed 2008

Owner

AVAYA TECHNOLOGY LLC

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12038432

Negotiation of a future communication through a personal virtual assistant is provided. A trigger command is received. The trigger command identifies a communication received for a recipient from a sender. Schedule information is accessed. The schedule information is related to the recipient of the received communication. A plurality of options is presented to the sender. The plurality of options are for arranging a future communication between the sender and the recipient, and include at least one option determined based on the accessed schedule information. A selection of an option for arranging a future communication is received. The selected option is executed to arrange the future communication.

PlanningG06Q 10/063116G06F 3/165G06Q 10/107G06Q 10/1093G06Q 10/1097G10L 21/10H04M 2203/2072

AI classification

Planning0.99
Evolutionary computation0.25
Natural language0.22
Knowledge representation0.07
AI hardware0.01
Machine learning0.00
Speech0.00
Vision0.00

Ownership

AVAYA TECHNOLOGY LLC

assignment · 205700236

Assignors

KRISHNASWAMY, VENKATESH, ROSS, TIMOTHY IAN, EDAMADAKA, RAJESHWARI, IU, JACK, DHARA, KRISHNA KISHORE, VERNICK, MICHAEL

On an employer assignment, the assignors are typically the inventors.

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