SYSTEM, METHOD, AND COMPUTER PROGRAM FOR SELECTING FROM AMONG AVAILABLE NETWORK ACCESS POINTS BASED ON AN ASSOCIATED QUALITY OF EXPERIENCE FOR USE BY A CLIENT DEVICE TO ACCESS A NETWORK

A system, method, and computer program product are provided for maintaining quality of experience (QoE) for a client device on a network. In use, access points that are available to a client device are determined, based on a policy. Additionally, a current QoE provided to the client device by one of the access points utilized by the client device to access the network is determined. This QoE could be valued as a score computed by a function called QoE Metric taking QoS parameters as inputs. An expected QoE associated with each of the other access points is then determined. Further, the access point utilized by the client device to access the network is conditionally switched to one of the other access points, based on the current QoE and the expected QoEs. Additionally, any potential QoE downgrades on the current access point is detected using QoE Degradation Patterns that could be matched with current QoS measures and can encourage the client device to determine more accurately the current QoE.