CUSTOMIZED EXCEPTION HANDLING AND RECOVERY METHOD FOR DIFFERENT APPLICATIONS AND USERS

Embodiments of the present invention disclose an exception handling method, apparatus, and client. The method includes: receiving, by a virtual management server, an exception notification sent by a virtual machine that interacts with a first client, where the exception notification at least carries a user identifier and an application identifier; and storing, according to a stored exception handling mode corresponding to the user identifier and the application identifier, data of the virtual machine or application data of an application corresponding to the application identifier, and releasing resources of the virtual machine. According to the present invention, different exception handling methods can be customized for different applications and users according to requirements, the client can also store a usage state of a user at exception occurrence time or at the time nearest to the exception occurrence time, and the capacity and efficiency of an online application system are improved.