SYSTEM AND METHOD FOR ANALYZING COMMUNICATIONS

Patent №

US 9,749,276

Granted

2017-08-29

Filed 2014

Owner

AT&T CORP.

Lab

AI components

2

nlp · planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14327183

The invention provides a system and method for analyzing a collection of communication messages. The communication messages may be any one of a collection of electronic mail messages, voicemail messages, instant messaging dialogs and other forms of communications. The collections of communications, such as electronic mail messages, may be selected by a user and then subsequently processed to determine the identity of any of the user's contacts within the communications. The contacts may then be arranged in a relative priority arrangement whereby contacts which have been identified as engaging in prior reciprocal communications with the user are given higher priority. Higher priority may also be given to contacts which engage in more recent communications with the user. Specific contact relationships may be inferred from the communications depending on whether specific contacts are repeatedly mentioned within the communication messages.

Natural languagePlanningH04L 51/42G06F 16/24578G06F 16/26G06F 16/284G06F 16/955G06Q 10/107H04L 51/226A63B 33/004+1 more

AI classification

Planning1.00
Natural language1.00
Knowledge representation0.06
Machine learning0.03
Vision0.01
Evolutionary computation0.00
AI hardware0.00
Speech0.00

Ownership

AT&T CORP.

assignment · 363840239

Assignors

ISAACS, ELLEN, NARDI, BONNIE A., WHITTAKER, STEPHEN

On an employer assignment, the assignors are typically the inventors.

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