CUSTOMER SHOPPING HELP SYSTEM

Patent №

US 9,760,927

Granted

2017-09-12

Filed 2014

Owner

EBAY INC.

Lab

AI components

1

planning

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

14178111

Systems and methods for providing customer shopping help include a system provider device that receives first customer location information from a plurality of beacon devices at a merchant physical location. The first customer location information is collected during a shopping session from a first customer device that is associated with a first customer. The system provider device analyzes the first customer location information to determine a merchant physical location area that is included in the merchant physical location and in which the first customer has not been located during the shopping session. The system provider device then selects a first product, from a plurality of products that are associated with the merchant physical location in a database, which is located in the merchant physical location area. The system provider device then provides a product recommendation for the first product over the network for display on the first customer device.

PlanningG06Q 30/0613G06Q 30/0631G06Q 30/0633G06Q 30/0639H04W 4/70G06Q 30/0261

AI classification

Planning1.00
Knowledge representation0.22
Evolutionary computation0.13
Vision0.01
Machine learning0.01
AI hardware0.00
Natural language0.00
Speech0.00

Ownership

EBAY INC.

assignment · 324920889

Assignors

TODASCO, MICHAEL

On an employer assignment, the assignors are typically the inventors.

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