INTELLIGENT CONVERSATIONAL MESSAGING

A system for implementing a computer-based assistance in a conversation can comprise determining an identification indication associated with a first participant in a conversation. The system can also comprise accessing, within a database, user information associated with the identification indication. The user information can comprise data relating to the first participant. Based upon the user information and one or more words communicated in the conversation, the system can include calculating one or more probabilities that the conversation is associated with one or more respective conversation types. Based upon a determined conversation type, the system can activate an expert agent in the conversation. The expert agent can comprise a virtual conversation participant that is associated with a goal. The system can also comprise executing a sequential lists of actions that are associated with the goal, wherein the list of actions comprises interactions with the first participant.