Patent US 9,781,012

The behavior of multiple users with access to a multi-tenant resource can be monitored and compliance enforced by monitoring state information for each user. The state information can be captured across a level of a network environment, such that any activity across that layer can be monitored and the data aggregated to give a global view of user behavior. If user behavior is determined to fall outside an acceptable range of behavior, any of a number of remedial actions can be taken, which can include notifying the user, billing the user for the inappropriate behavior, or modifying that behavior outside of the control of the user.