DYNAMIC HUMAN WORKFLOW TASK ASSIGNMENT USING BUSINESS RULES

Patent №

US 9,852,382

Granted

2017-12-26

Filed 2010

Owner

ORACLE INTERNATIONAL CORPORATION

Lab

AI components

3

kr · planning · hardware

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

12780356

A system and method for dynamic human workflow task assignment using business rules. In accordance with an embodiment, a human workflow system is integrated directly with business rules, to determine human task routing patterns, and participants in human tasks. Routing of tasks can also be determined by business rules. In accordance with an embodiment, at business process modeling time the workflow process designer creates human tasks in the process and specifies the business rules that determine the pattern, participant and routing information. These are integrated into the workflow task in the process. The integration of rules into human workflow can be performed using service component architecture, so that other rules engines can be plugged-in as required.

AI classification

Planning1.00
Knowledge representation1.00
AI hardware0.99
Natural language0.08
Speech0.02
Machine learning0.00
Vision0.00
Evolutionary computation0.00

Ownership

ORACLE INTERNATIONAL CORPORATION

assignment · 244120004

Assignors

RANGASWAMY, RAVI, STALLARD, WILL, LAM, DAVID C., SHARMA, SACHIN

On an employer assignment, the assignors are typically the inventors.

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