Patent №
US 9,853,863
Granted
2017-12-26
Filed 2014
Owner
SERVICENOW, INC.
Lab
—
AI components
2
kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14509419
Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.
AI classification
Ownership
SERVICENOW, INC.
assignment · 339110964
Assignors
CHANDRASHEKAR, SRIDHAR, GUPTA, MANISH, NARAYANAN, MAGESH
On an employer assignment, the assignors are typically the inventors.