Patent №
US 9,864,673
Granted
2018-01-09
Filed 2015
Owner
DELL PRODUCTS L.P.
+1 more
Lab
—
AI components
5
ml · nlp · kr · planning · hardware
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14922981
An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.
AI classification
Ownership
DELL PRODUCTS L.P.
assignment · 576580435
BOOMI, INC.
assignment · 576590019
Assignors
MICHEL, PETER I, STEWART, MITCHELL J., AHLBORN, JAMES T., NUCCI, RICHARD C.
On an employer assignment, the assignors are typically the inventors.