SERVICE INFORMATION MODEL FOR MANAGING A TELECOMMUNICATIONS NETWORK

Systems, methods, and computer program embodiments are disclosed for providing network management services for a telecommunications network. In an embodiment, a request may be received for a service provided by an operations support system (OSS). Data may be retrieved from a network management database based on the received request. The network management database may store a plurality of network management data, and the stored data may be correlated to a service information model that defines a plurality of base network entities used to represent the architecture of the network. An information model template may then be read by the OSS that specifies one or more provider-specific network entities that extend the base network entities defined by the service information model. The retrieved data may then be operated on by the OSS, and the resulting output may be customized based on the provider-specific network entities of the information model template.