Patent №
US 9,978,071
Granted
2018-05-22
Filed 2017
Owner
TOYOTA MOTOR SALES, U.S.A., INC.
Lab
—
AI components
2
nlp · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
15441121
Systems and methods for customer relationship management are disclosed. In one example, a customer relationship management system can receive, from a customer device, a customer location and a request for a sales representative. In response, the customer relationship management system can send, for display to a sales representative device, the customer location and then receive, from the sales representative device, a request for customer profile information. In response to this request, the customer relationship management system can send, for display to the sales representative device, at least some of the customer profile information.
AI classification
Ownership
TOYOTA MOTOR SALES, U.S.A., INC.
assignment · 415980047
Assignors
KURSAR, BRIAN M.
On an employer assignment, the assignors are typically the inventors.