Computer-Implemented System And Method For Prioritizing Electronic Messages Based On Importance
Patent №
US 9,998,413
Granted
2018-06-12
Filed 2014
Owner
PALO ALTO RESEARCH CENTER INCORPORATED
Lab
—
AI components
3
nlp · kr · planning
Assignment
Recorded
Dataset
AIPD
2023_r1 edition
Application
14581945
A system and method for prioritizing messages based on message importance is provided. Messages from one or more senders are received for a recipient. For each message, an identity of the sender is determined. A determination is made as to whether each message includes a request for an action to be performed. Also, a length of time required to read that message is determined for each message. An importance value for each message is then calculated based on the identity of the sender, whether a request is included in the message, and the length of time to read the message. Those messages with high importance values are identified as high priority messages and are provided to the recipient.
AI classification
Ownership
PALO ALTO RESEARCH CENTER INCORPORATED
assignment · 345840077
Assignors
CHEN, JIANQIANG, SUZUKI, MASAFUMI, BRDICZKA, OLIVER
On an employer assignment, the assignors are typically the inventors.