The Relationship Between AI Tools and Their Aspects in Higher Education

This study investigates the influence of AI tools, including ChatGPT and Chatbots, on higher education during the COVID-19-induced shift to online and blended learning. It employs a mixed-methods approach to assess awareness, benefits, opportunities, and challenges among educators in higher education institutions (HEIs). Findings demonstrate that heightened awareness positively impacts AI adoption, while challenges act as barriers. Benefits and opportunities are yet to be fully realized. Ethical integration is emphasized, requiring collaborative efforts to address challenges. AI possesses transformative potential in higher education.