Corporate Social Responsibility in the Age of Artificial Intelligence

This chapter explores the link between corporate social responsibility and artificial intelligence in the contemporary business setting. With the increased utilization of AI technologies in the daily operation of corporations, understanding the ethical facets and impact on society becomes essential. Specifically, the chapter examines the level of responsibility of corporations in adopting AI, including the areas of transparency, accountability, bias, privacy, and the societal impact of their systems. The analysis of real-life examples and assessment of the current CSR guidelines will provide practical recommendations for how businesses can be more actively involved in the development and implementation of socially responsible AI. The ultimate goal is to ensure that the advancement of technology is in tandem with the development of responsible behaviour.