SYSTEM AND METHOD FOR USER-PRIVACY-AWARE COMMUNICATION MONITORING AND ANALYSIS

Patent №

US 10,079,933

Granted

2018-09-18

Filed 2016

Owner

VERINT SYSTEMS LTD.

Lab

AI components

2

nlp · speech

Assignment

Recorded

Dataset

AIPD

2023_r1 edition

Application

15150736

Methods and systems for monitoring, analyzing and acting upon voice calls in communication networks. An identification system receives monitored voice calls that are conducted in a communication network. Some of the monitored voice calls may be conducted by target individuals who are predefined as suspects. In order to maintain user privacy, the system selects and retains only voice calls that are suspected of being conducted by predefined targets. The techniques disclosed herein are particularly advantageous in scenarios where the network identifiers of the terminal used by the target are not known, or where the target uses public communication devices. In accordance with the disclosure, context-based identifiers such as speaker recognition or keyword matching are used.

Natural languageSpeechH04M 3/2281H04L 63/0428H04L 63/0442H04L 63/308H04W 12/02H04W 12/033H04W 12/04H04M 2201/41+3 more

AI classification

Speech1.00
Natural language1.00
Vision0.06
Machine learning0.05
AI hardware0.01
Knowledge representation0.01
Planning0.00
Evolutionary computation0.00

Ownership

VERINT SYSTEMS LTD.

assignment · 389280815

Assignors

HAZZANI, GIDEON, ARIAV, YOAV

On an employer assignment, the assignors are typically the inventors.

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